If you are having trouble using the interactive version then use our standard tool.
Please be aware that this unit is on a Part Night Lighting schedule and is intended to be switched off between the hours of 01:00 and 04:00.
Thank you very much for reporting this fault. Your report has been recorded and
the item will be scheduled for repair.
Your fault report reference number is:
Please make a note of this number as you will need it to check the status of your
fault report in the future. This is an emergency fault. Our hotline number is